Adah Mentuda

12th street · Mariana, Quezon City 1112 · adahmentuda@cyberbacker.com

Tenacious and a problem-solver, Adah is an experienced Supervisor with a demonstrated history of working in the retail industry. Also skilled in admin tasks, crisis management, sales, and web design.


Experience

Cyberbacker, Inc.

PART-TIME
Cyberbacker

Capture, track, and manage potential leads.

Qualify leads based on prequalified questions.

Keep a detailed database of leads.

Taking calls and touching base with clients.

Manage Facebook groups and social media accounts.

Create a monthly content schedule.

Develop, create, and post content across various social media platforms.

Copywrite engaging social media posts.

Track and respond to comments and messages.

Analyze social media metrics and make data-driven changes.

Manage, update, and maintain listings with current information and visuals.

Manage the process of transactions from initiation to completion.

Prepare and verify all necessary documentation.

Communicate with relevant parties.

Track and report the status of transactions.

Design, create, and install the website's interface, navigation, and aesthetics.

Update content as needed and verify the site's seamless functionality.

Troubleshoot and resolve website issues.

Oversee the organization and handling of incoming and outgoing emails.

Filter and prioritize emails, manage spam, and maintain a clean inbox.

Draft, proofread, and send emails on behalf of the client.

Schedule and coordinate meetings, appointments, and events.

Send reminders for upcoming events and make sure to complete all necessary preparations.

Provide high-level administrative support, including managing schedules, arranging travel, and handling correspondence.

Assist in preparing newsletters, reports, presentations, and other documents.

Provide support for special projects and events as needed.

January 2023 - present

Managing Director | Marketing Head

PART-TIME
Artist Playground

Develop and implement business strategy.

Financial management and budgeting.

Business development and growth.

Building and maintaining relationships with stakeholders.

Representing the company to clients and partners.

Ensuring compliance with laws and regulations.

Decision-making and problem solving.

December 2022 - Present

Pastry Chef | Web Designer

PART-TIME
Alixandre Bakery & Pastry

Direct the preparation, seasoning, and cooking of pasta, meats, bread, pastries, or other foods.

Plan and price menu items, orders supplies, and keep records and accounts.

Supervises and participate in cooking and baking and the preparation of foods.

Responsible for assisting customers with menu selection, recommendations, and taking accurate food orders.

Responsible for copywriting and designing the website.

August 2021 - present

Assistant Manager

FULL-TIME
Cuadro Specialists, Inc.

Maintained quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.

Responded to online inquiries and managed the company's online presence.

November 2010 - July 2021

Web Designer

FULL-TIME
Cuadro Specialists, Inc.

Responsible for copywriting and designing the interface, navigation, and aesthetics of the website.

September 2019 - July 2021

Associate Managing Director

PART-TIME
Artist Play Ground, Inc.

Assisted in developing and executing the company's business strategies.

Provided strategic advice to the board and chairperson.

December 2018 - March 2020

Theater Actor

PART-TIME
Artist Playground

February 2016 - February 2019

Freelance Actor

PART-TIME
GMA Network

November 2015 - February 2019

Theater Actor

PART-TIME
Gantimpala Theater Foundation

Portrayed Andang, Hermana Bali, and Doña Victorina in GTF's 2015 run of El Filibusterismo

September 2015 - January 2016

Web Designer

PART-TIME
Gallery Frames

Responsible for copywriting and designing the interface, navigation, and aesthetics of the website.

July 2012 - November 2020

Marketing Assistant

PART-TIME
Asia Theological Association

Tasked with copywriting advertisements and other marketing collaterals.

February 2011 - November 2011

Owner / Manager

FULL-TIME
Purple Froggy Home of Framescaping

Maintained staff by recruiting, selecting, orienting, and training employees.

Accomplished financial objectives, analyzed variances, and initiated corrective actions.

August 2007 - November 2010

Education

University of Santo Tomas

Bachelor of Science
Commerce - Major in Entrepreneurship
2002 - 2007

Global Academy of Culinary, Baking and Pastry Arts

Diploma
Baking and Pastry Arts
2013

CIIT Philippines - College of Arts and Technology

Specialist Course
Web Design
Web Programming
2019 - 2020

Skills

Programming Languages
Tools
  • Microsoft Office, Google Workspace
  • Adobe XD, Figma
  • Canva, Adobe Photoshop, Procreate, Capcut
  • KW Command, Follow Up Boss, BrightMLS, Vulcan7, Zillow, ShowingTime
  • DocuSign, Dotloop
  • Linktree, Calendly, ClickUp
  • Constant Contact, Mailchimp
  • Zoom, Google Voice
Hard Skills
  • Customer Relationship Management
  • Lead Generation
  • Social Media Marketing
  • Email Management
  • Programming
Soft Skills
  • Time Management
  • Communication
  • Organization
  • Adaptability
  • Teamwork
  • Flexibility
  • Creativity
  • Detail-oriented

Interests

Apart from being a web developer, I enjoy reading and crafting leather. Before the pandemic, I had the benefit of watching independent films at various film festivals around Metro Manila. For health and fitness, I practice yoga.

I have been a loyal fan of the Backstreet Boys for almost 30 years, I follow a number of romantic comedy genre movies, medical dramas and Kdramas. I am an aspiring chef, and I spend a large amount of my free time exploring the latest technology advancements in the front-end and back-end of web development.

I am a proud furparent to two beautiful domestic shorthaired cats, Do-san and Diona.

tuxedo catcalico cat

Certifications

  • 2011 | Professional Christian Fundraiser - Christian Stewardship Association Certification
  • 2013 | Diploma in Baking and Pastry Arts - Global Academy of Culinary and Baking and Pastry Arts Certification
  • 2015 | Actor's Energy Principle: Basic Acting - Artist Playground Certification
  • 2018 | Actor's Energy Principle: Musical Theater - Artist Playground Certification
  • 2019 | Web Designer - CIIT Philippines Certification
  • 2020 | Web Developer - CIIT Philippines Certification
  • 2021 | Certificate of Attendance - UX+ Conference
  • 2023 | KW Command Basics Training - Cyberbacker